Fixing a long or growing delay

If the translation is running much further behind than the usual few seconds, or the gap keeps widening as the service goes on, it’s almost always related to how the speech is coming in. A couple of small changes make a big difference.

The most common cause

A fast speaker, or long sentences without pauses, can make the translated audio fall behind, because Glossa has to speak every word it translates and a rapid talker outruns it. The backlog then builds over time.

What helps

• Ask the speaker to pause briefly between sentences. Even a small breath gives Glossa room to catch up.
• Shorter sentences translate and play back faster than long, unbroken ones.
• A steady, moderate pace works better than rushing.
• Turn on Speed mode. It is in the service settings and also on the streaming page, under the Start Streaming button. It trades a little translation polish for a lower delay, which suits captions on a screen.
• Use the shorter sentence-length setting (Speed rather than Quality) so lines are released sooner.
• Glossa also catches up by itself: when the audio falls behind, playback speeds up for a while until it is back in step.

If it’s not the speaking pace

Very occasionally, heavy demand at peak times could slow things down. We’ve since moved to new infrastructure to improve stability, so this is rare. If you see a persistent long delay that isn’t explained by pace or sentence length, reach out to us at info@glossa.live with the date and time and we’ll take a look.